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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Taunton

Pharmacy Weight Loss Taunton
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with Pharmacy Weight Loss Taunton, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Taunton is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Taunton and surrounding areas. We operate in full compliance with UK pharmacy regulations and the standards set by the General Pharmaceutical Council.

2. Eligibility

Our services are available to individuals who are aged 18 or over and are residents of the United Kingdom. You must provide accurate, complete, and up-to-date information when completing your consultation questionnaire. We reserve the right to decline or withdraw services if we determine that treatment is clinically unsuitable or if inaccurate information has been provided.

Our prescribing pharmacists assess each patient individually. Approval is not guaranteed and is at the sole discretion of our clinical team based on your health information and clinical guidelines.

3. Prescriptions

All prescription medications supplied through this service require completion of an online medical consultation. Our pharmacist prescriber will review your responses and, where clinically appropriate, issue a prescription. This process is entirely independent and based on your best interests.

We are unable to accept external prescriptions from third-party prescribers. Prescriptions issued through our service are valid for use only through Pharmacy Weight Loss Taunton. Falsifying or withholding medical information during consultation is a serious matter and may put your health at risk. We reserve the right to report any suspected fraudulent activity to relevant authorities.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards via our secure payment portal. All prices include VAT where applicable and are displayed clearly before checkout.

If your consultation is declined by our pharmacist following payment, a full refund will be issued for any unprovided medication. Consultation fees, where separately charged, are non-refundable once the clinical review has been completed.

5. Delivery

Once your prescription has been approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is carried out via a tracked courier service. We are not responsible for delays caused by third-party couriers, adverse weather conditions, or circumstances beyond our reasonable control.

All parcels are discreetly packaged. It is your responsibility to ensure that someone is available to receive the delivery or that a safe delivery location is nominated. We cannot be held liable for medications lost or damaged after delivery has been confirmed.

6. Cancellations and Refunds

You may cancel your order before it has been approved by our pharmacist for a full refund of the medication cost. Once a prescription has been approved and the medication dispatched, we are unable to accept returns or issue refunds for prescription-only medicines, in accordance with UK law and patient safety requirements.

If you wish to cancel a subscription or ongoing treatment plan, please notify us in writing with at least 48 hours' notice before your next scheduled order date.

7. Medical Disclaimer

The information provided through our service is for clinical and informational purposes only and does not replace the advice of your GP or specialist. If you experience any adverse effects, serious side effects, or medical emergencies, you must seek immediate medical attention by contacting your GP or calling 999.

We strongly recommend that you inform your regular GP of any prescription medication obtained through this service. Pharmacy Weight Loss Taunton accepts no liability for outcomes arising from failure to disclose accurate medical information during consultation.

8. Privacy and Data

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide our services and will never be sold to third parties. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.