Last updated: 23 July 2026
Pharmacy Weight Loss Taunton | GPhC Registered Online Pharmacy | GPhC No. 9012511
Last updated: July 2026
Pharmacy Weight Loss Taunton is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online weight loss clinic services. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Pharmacy Weight Loss Taunton is a GPhC registered online pharmacy (GPhC No. 9012511) providing weight loss consultations and prescription services to patients in Taunton and across the UK. As a data controller, we are responsible for the personal information we hold about you.
To provide safe and effective pharmacy services, we may collect the following types of personal data:
Personal details: Your full name, date of birth, address, email address, and telephone number.
Health information: Medical history, current medications, weight, BMI, and other health data relevant to your weight loss treatment. This is classified as special category data and is handled with the highest level of care.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and website usage data collected when you visit our website.
We use your personal data only for legitimate and lawful purposes, including:
Processing your consultation and providing appropriate weight loss treatment recommended by our pharmacist.
Verifying your identity and suitability for prescribed medications in line with clinical guidelines.
Dispatching your approved medication — orders are typically delivered within 1 working day once approved by our pharmacist.
Communicating with you about your order, treatment, or any follow-up care required.
Maintaining accurate and up-to-date pharmacy records as required by law and GPhC standards.
Improving our website and services through anonymised analytics data.
Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and where necessary, your explicit consent for processing special category health data.
Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
Essential cookies are required for the website to function correctly and cannot be disabled. Analytics cookies help us understand website traffic and improve our services. Preference cookies remember your settings and choices.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell your personal data. We may share your information only in the following limited circumstances:
Healthcare professionals: Where clinically necessary, your data may be shared with prescribers or other regulated healthcare professionals involved in your care.
Service providers: Trusted third-party partners who assist us in operating our business, such as secure payment processors, delivery providers, and IT support companies. All third parties are contractually required to handle your data securely and in accordance with UK GDPR.
Legal obligations: We may disclose your information if required to do so by law or a regulatory authority, including the GPhC, MHRA, or law enforcement agencies where applicable.
We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where legally required. Your data is stored securely using encryption and access controls. Only authorised personnel can access your personal information.
Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, ask us to delete your data where it is no longer necessary, restrict or object to certain types of processing, and request a copy of your data in a portable format.
To exercise any of these rights, please contact us using the details below. We will respond to all data-related enquiries within 48 hours.
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
Pharmacy Weight Loss Taunton
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all data-related enquiries within 48 hours. This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Please check this page regularly for the most current version.